Shipping and Delivery
When goods are purchased through our site, the goods will be delivered through one of the following:
- Woldwide Express by UPS
- Standard Delivery by UPS
- Next Day Air by UPS
- Gound by UPS
Delivery will take place as soon as possible which depends on the delivery method that has been selected. Delivery times may vary and do not include weekends or holidays.
Delivery charges will be paid by users in addition to the price for good purchased.
International deliveries outside of the United States may be subject to import duties and taxes that are applied by the destination country. The consumer is responsible for paying these taxes or duties. We do not hold responsibility for payment of duties or taxes and are not liable for any failure to pay them.
Complete and accurate delivery addresses are required with recipient name included. We are not liable for the delivery of product to the wrong person or address as a result of inaccurate information.
Refunds
Refunds are applicable up to 30 days after receipt of product purchase.
Acceptable reasons for refund requests are:
- Product is broken
- Product does not match description
- Product is the wrong size
- Purchaser has changed their mind
- Product does not meet expectations
- Other (specify)
Returns
Returns should be made by mail. To return your item(s) by mail you should:
Package items and attach return label. Go to your nearest UPS and pay the necessary package weight fee.
Contact Us
If you have any questions or concerns, please contact us.
Email: info@ziterbrand.com